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Customer Lobby
58 Reviews
4.9 out of 5 stars
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M G., Glen Ellyn, IL 20 Nov 2014
This rating is only for the car service consultants. I must say I have been to two other Nissan car services and they were horrible. Jack has been very helpful every time we bring our car in and helps answer all our questions. John helped us out the last time and he was just as helpful and knowledge...able. Thanks! Show more
5 rate
Yelp
Wasim S., Chicago, IL 24 Sep 2014
I had a good experience with the Glendale nissan. They re nice, good and polite people.Any time I go there for the car service , they do the best mechanical work and they inspect the whole car what's needed for its maintenanceRecently they changed the cvt fluid in my car. Unfortunately something go ...wrong with my transmission after a few days.When I brought my car again for the service, they found that my transmission is messed up. They gave me a brand new rental car  and installed a new transmission of free charge. So I would recommend this place for everybody who is highly interested in Nissan Cars and hopefully they would enjoy their best possible experience with their employees. Show more
5 rate
Yelp
Carey G., Crystal Lake, IL 14 May 2014
Finally an enjoyable car buying experience. I drove forty five minutes from home to NOT have to deal with my local Nissan dealer and had my fingers crossed. Well worth the drive. Mario and Mike were just fabulous to deal with. No B.S. Just respect and straight talk. Even sitting  in the finance off...ice was a pleasant experience. Quick easy painless and a great rate. Love my new Murano and will be back to use my free oil changes. And the next time we buy a Nissan! Definitely. Thanks, fellas! Show more
5 rate
Yelp
Christina K., Hoffman Estates, IL 28 Mar 2014
We brought our 2010 Nissan Rogue here for an oil leak. Customer Service here is by far excellent. Within 10 min they came and told me what was wrong and offered an loaner car so I can continue on with my day. They offer a 4 pack for oil changes for $69 which comes out to $18 for each oil change. Gre...at deal as we usually pay up to $35 for an oil change at other Nissan dealers. Nissan also took care of my loaner car. Very satisfied with service here. Show more
5 rate
Yelp
Mike B., Willowbrook, IL 18 Mar 2014
So I have always been a Bill Kay customer up til now. I heard grinding and pulled over to Glendale Nissan as I just left Bill Kay Nissan that day. Bill Kay Nissan inspected my car for a power steering get fluid leak and failed to look at the brakes. Turns out I was at the end of my break pads. 8 can...'t believe they missed it. I called Bill Kay and they told me their price for 589 for rear breaks with rotors. Glendale Nissan told me I didn't have to replace the rotors and total was 199 plus tax. They did it for less and they said Bill Kay was notorious for replacing parts that didn't need replacing. To top everything off the 1100 dollar quote i got for my power steering pump turned out to be a hose and not the pump. $200 repair. I love Glendale nissan. Honesty just got them my Loyalty. They also had a used car salesman walked we around my vehicle nd told me what to expect in repairs in the near future based on what the see on other customers. This is my first nissan and I will never take it anywhere else. Glendale customer for life. Ask for John in service if you was a recomendation. Show more
5 rate
Yelp
Amanda K., Glendale Heights, IL 17 Nov 2012
Bough my car from there a little over a month ago, and I was extremely impressed.  The entire visit took two hours  (but I already knew exactly what I wanted).  The test drive, them valuing my trade in (which was beyond fair), and the financing was extremely smooth.  I would go back to Glendale ...Heights Nissan for all of my future car purchases. Show more
5 rate
Yelp
Akira S., Chicago, IL 07 Jan 2012
This place has the best customer service. Everyone is very polite and informative. The staff goes above and beyond.
5 rate
Yelp
Thelma s., Bloomingdale, IL 05 Jun 2011
I was looking to buy a Nissan sentra and visited several dealers prior to going to Glendale Nissan I drove up in a old Chrysler mini van and when I entered the dealership I was expecting to be greeted by a Egor salesman but I think my old van may have made some think I didn't have money well one guy... meet me while I was wondering around. and showed me several Nissan's he had on the lot One Nissan caught my eye and after we talked more about price we where able to agree on a price that worked for both of us I closed the deal and now own the car I must say some of the reviews almost kept me away But after buying a car there I'm glad I went there I would recommend this place to anybody looking for a good deal and salesman ready to make a deal Show more
5 rate
Yelp
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