Glendale Nissan dealership customer reviews

How Are We Doing?

Your opinion is very important to us. We want to hear what you have to say about us, and more often than not, your feedback can be applied directly to the way that we run our business. Let us know about your most recent experience with us. Tell us everything that we did right, and let us know if there was anything that we can improve on. Not only will your feedback help us, but it could also help out other potential customers who are looking for the perfect place to get their next vehicle or to get their current vehicle serviced.

T. Mac O., Chicago, IL 02 Dec 2013

I had a good experience with Glendale Nissan. I was in the market for a "train car". the sales guy actually listened to what I said and didn't try to show me anything that was over and beyond what I wanted. He simply facilitated my requests, told me what was in inventory and got me keys to test ...drive. He didn't push too much. Sure, there were times I got the "used car" vibe...but I was buying a used car. It's to be expected. I ended up finding a car that fit the profile I was looking for. I was able to negotiate the price down significantly (they didn't realize that my wife dropped me off and I wasn't leaving there without a car).They were accommodative and I felt like I got a fair deal, which is uncommon when buying a used car. They give free oil changes for live (of the car), which is great. they obviously want to get you in for all your service issues, but free oil changes every 3000 miles is great. Show more

4 rate

Lauren P., Bolingbrook, IL 16 Jul 2013

Ask for Tony Russo! He will tell you straight forward that he will do his best in getting the best deal for you. Thanks again for helping me with my first car purchase.I'm in love with my Rogue!Some dealerships try to get you with that certification price, but not this dealership. They're about the ...customer and listens to their needs! Show more

4 rate

Dan K., Carol Stream, IL 23 Nov 2012

There is a guy in the finance department who will flat out lie to you. I recently sold my car to my dad, and I wanted to transfer the extended warranty. My dad was at the dealership talking to the finance guy, who basically told him that there is nothing he can do to help. However, I know from... experience that they can at least give you the form that you need to send to Nissan HQ. When I arrived at the dealership, I called this guy out on his BS. He told me he already told my dad that they can't do anything. I asked him to speak to someone higher, and he directed me to the finance manager or director. This gentleman was nice and to the point and gave us the information we needed. The other guy is a typical car dealership greaseball you might expect from the movies. Show more

4 rate

Amanda K., Glendale Heights, IL 17 Nov 2012

Bough my car from there a little over a month ago, and I was extremely impressed. The entire visit took two hours (but I already knew exactly what I wanted). The test drive, them valuing my trade in (which was beyond fair), and the financing was extremely smooth. I would go back to Glendale ...Heights Nissan for all of my future car purchases. Show more

5 rate

Gina V., Carol Stream, IL 17 Jun 2012

I bought my car here and the salesman was very nice (we also dealt with Anthony the GM who was wonderful), so I've come back for service and really the only person I've had a problem with in the service department was Rick. He was not helpful, did not explain things well, and quite rude. I expressed... these concerns to Lucia who works there and she was WONDERFUL! She was so helpful and apologetic. My next oil change was set up with MANNY in the service dept and he is also WONDERFUL! He is honest, did not pressure me, and was so nice to deal with after my last bad experience with Rick. I will definitely go back and recommend only dealing with Manny in the service dept! Show more

4 rate

Akira S., Chicago, IL 07 Jan 2012

This place has the best customer service. Everyone is very polite and informative. The staff goes above and beyond.

5 rate

Thelma s., Bloomingdale, IL 05 Jun 2011

I was looking to buy a Nissan sentra and visited several dealers prior to going to Glendale Nissan I drove up in a old Chrysler mini van and when I entered the dealership I was expecting to be greeted by a Egor salesman but I think my old van may have made some think I didn't have money well one guy... meet me while I was wondering around. and showed me several Nissan's he had on the lot One Nissan caught my eye and after we talked more about price we where able to agree on a price that worked for both of us I closed the deal and now own the car I must say some of the reviews almost kept me away But after buying a car there I'm glad I went there I would recommend this place to anybody looking for a good deal and salesman ready to make a deal Show more

5 rate